Canon Printer Offline

A Comprehensive Guide To Canon Printer Offline Issue

Byadmin

Undoubtedly, the Canon printer offline is the most annoying tech issue. It creates hurdles in your way of using the printing gadget. This way, you have to be worried about the efficiency and life span of your printing device.

Wanna prevent yourself from falling into all such issues? If yes, quality maintenance and careful usage are the high-end ways to overcome this issue. Once you explore this blog, you can maintain your printer. In addition to this, you can also ensure that your Canon printer is functioning properly and fulfilling all your printing needs.

Buckle up!!

Keep reading this post carefully to become familiar with all the details………………

Why is My Canon Printer Offline?

Do you need to print something urgently? Meanwhile, if you have to encounter a “Canon Printer Offline” error, it can be quite frustrating. Once you understand the possible reasons behind this issue, it can help you diagnose & resolve it more effectively.

Here are the common causes of a Canon printer appearing offline. Let’s check out all these reasons one by one……

1. Printer Not Powered On

One of the most neglected reasons for offline issues with Canon printers is that your printer is not turned on. If your printer is not receiving power or has not been switched on, so your computer or network won’t detect it. It may be possible that the offline status persists even if your printer is plugged in, but not properly networked on.

2. Printer Not Set as Default

Suppose, your Canon printer is not set as the default printing device, your system may send print jobs to another printer. It is also possible that your printing device may fail to detect your Canon printer. It is a harsh truth that the operating system prioritizes the default printer. If your Canon printer is not chosen as the default, it may appear offline even if it is functioning correctly.

3. Outdated or Corrupted Printer Drivers

Printer drivers act as a bridge between your operating system & your printing device. If they are obsolete, incompatible, or corrupted, then your printer may not work as per your ex[expectations. Printer drivers that are not upgraded to match the current version of your operating system. As an outcome, you have to face several communication breakdowns between your computer and printer.

4. Paper Jam or Low Ink/Toner Levels

Physical issues such as paper jams or low ink/toner can disrupt your printer’s operations. Almost all Canon printers are designed to pause all operations. It happens only when they encounter a jam or detect low supplies. All such situations cause your printing device to appear offline.

5. Sleep or Power-Saving Mode

In a few cases, it happens that Canon printers enter sleep or power-saving mode. It occurs when the printer is idle for an extended period. Later on, it can cause them to appear offline. It is true that the printer reduces power consumption when they are in sleep mode. After that, these devices also become temporarily unresponsive.

6. Firmware Issues

Obsolete printer firmware can introduce bugs. Apart from that, they can also prevent the printer from communicating effectively with the network or computer. Firmware rules over the internal functions of the printer. If it is outdated, it may result in several errors or even offline issues.

7. Operating System Glitches

In some cases, the issue is not with the printer but with the operating system of your computer device. Temporary glitches or software conflicts can prevent the computer from detecting the printer properly.

8. Hardware Malfunction

Hardware issues such as a faulty printer Wi-Fi module or damaged internal components can cause offline issues. If the printing device has sustained physical damage or has malfunctioning parts, it may not connect to Wi-Fi or respond to print commands.

Reliable Troubleshooting Tips For Canon Printer Offline On Windows

Once you understand the above-given reasons, it is damn sure that you will easily identify the root causes of the Canon printer offline issue. Later on, it will help you a lot to apply the most suitable resolutions for restoring the functionality of both Windows 10 & Windows 11 OS in an ideal way.

1. Ensure the Printer is Powered On

At the beginning of the troubleshooting procedure, you need to start by cross-checking that the printer is properly powered on. Verify if your printer is ready to function.

How to Check:

  • In the first step, you need to ensure that the power cable is securely connected.
  • Now, press the power button so that you can turn on the printer. Later on, you need to look for lights or indicators on your printer. This will help you to confirm it’s active.

2. Check the Printer Connection

It can not be denied that the connection between your Canon printer and Windows device is critical. So, all you need to do is proper verification of it. Let’s see how you can do it successfully –

For Wired Printers:

First of all, you need to confirm that the USB is securely connected to both the printer and your computer device.
Now, test the USB port. You can do it by plugging the cable into either a different port or a computer device.

For Wireless Printers:

If you are using a wireless printer, you need to confirm that your printer is connected to the same WiFi network as your computer.
After that, check the control panel of your printing device or app. It will enable you to cross-check the Wi-Fi connection status.

3. Disable the “Use Printer Offline” Setting

This setting can cause your printer to appear offline. It can happen to you even when it is functioning.

Steps to Fix:

  • Firstly, open the Control Panel → Devices and Printers.
  • Now, right-click on your Canon printer.
  • In the next step, select See what’s printing.
  • Last, click Printer in the top-left menu. It will be helpful to you to ensure Use Printer Offline is unchecked.

4. Update or Reinstall Printer Drivers

To upgrade or reinstall the outdated & corrupted printer drivers, the steps to follow are –

Steps to Fix:

  • Initially, open Device Manager on Windows.
  • Now, locate your Canon printer under Printers or Print queues.
  • After that, right-click your printer.
  • Thereafter, choose the Update driver.
  • Finally, you need to follow the prompts that are visible to you on the screen.

Note:
If upgrading doesn’t work, you can prefer to visit Canon’s official website> download the latest drivers> and reinstall them.

5. Restart the Printer Spooler Service

It is true that the printer spooler service manages print jobs sent to the printer. In case it is not functioning properly, your printer may appear offline.

Steps to Fix:

  • At the beginning of the restarting procedure, you need to press Windows + R.
  • After that, type services.msc, and then press Enter.
  • In this step, scroll down to Print Spooler. After doing so, right-click, and select Restart.
  • Finally, close the window and cross-check if the printer is online.

6. Check Network Settings

Simply put, network-related issues are common with all wireless printers. This is why, it is with checking the network settings. Here are the steps that will enable you to verify the network settings…..

Steps to Fix:

  • To kick-start the verification procedure, you need to navigate to Network Settings or Wireless Setup in the printer’s control panel.
  • Now, ensure that the printer is connected to the correct WiFi network.
  • After that, print a network status report. It will allow you to confirm the connection. For this, it is required that you verify the manual so that you can have knowledge about all the instructions.

7. Update Printer Firmware

To escape from the out-of-date firmware and operational issues, you have to upgrade your printer’s firmware. What you need to do in this situation –

Steps to Fix:

  • First of all, visit Canon’s official support website.
  • Then, download the latest firmware for your printer model.
  • In the last step, you need to follow the instructions that are provided by Canon. These instructions are certainly helpful to you to update the firmware.

8. Disable Firewall or Antivirus Temporarily

Wanna escape from the overzealous security software? If so, it requires you to block communication between the printer and your computer device.

Steps to Fix:

  • Initially, temporarily disable your firewall or antivirus software.
  • Now, check if the printer comes online.
  • If your printer does, then you can go ahead to add the printer as an exception in your firewall or antivirus settings.

9. Reset Printer Settings

If all the above-given troubleshooting steps don’t help you resolve the offline issues on your Canon printer, you have to reset it to factory settings. It can help you a lot to nip this issue in the bud.

Steps to Fix:

  • In the first step, refer to the printer’s manual. It will help you to locate the reset option.
  • Now, perform the reset. After that, reconnect the printer to your network.

10. Check for Hardware Issues

If the issue still persists, it is confirmed that there is a hardware issue.

Steps to Fix:

  • In the first step, inspect the printer for visible damage or wear.
  • Now, perform a self-diagnostic test. You can do this with the help of the printer’s built-in tools.
  • If you find or detect hardware damage, you can consult a professional or contact Canon support.

11. Restart Your Computer and Printer

Last but not least, you can restart your computer device and printer. It will enable you to resolve temporary glitches.

Steps to Fix:

  • First of all, turn off both your computer and printer.
  • Now, wait for a few minutes. After that, you can turn them back on.
  • Later on, check if the printer is online.

Quick fixes for Canon Printer Offline on Mac

Have you encountered offline issues on your Mac? Wanna bid goodbye to it? Why not?? Here in this section, we have curated a proper list of the troubleshooting tips to resolve these issues. Let’s check out how you can do it –

1. Check Printer Power and Connection

Now, you need to start with the basic troubleshooting steps. You have to ensure that the printer is powered on and properly connected to your Mac.

Steps to Verify:

  • Initially, you need to make sure that the printer’s power light is on.
  • For USB connections, you have to check that the cable is securely attached to both your printer and your Mac.
  • For wireless printers, you are required to ensure that the printer is connected to the same Wi-Fi network as your Mac.

2. Ensure the printer is Set as Default

Your Mac may start sending print jobs to the wrong printer. The steps to follow are –

Steps to Fix:

  • In the first step, open System Preferences → Printers & Scanners.
  • Now, locate your Canon printer in the list.
  • After that, you have to confirm that it is selected as the default printer.

3. Check for “Paused” or “Offline” Status

In some cases, a paused print queue can make your printer appear offline. So, you need to check whether it is paused or offline.

Steps to Fix:

  • Firstly, open System Preferences → Printers & Scanners.
  • After that, click on your Canon printer.
  • Thereafter, select Open Print Queue.
  • Suppose, if the status says “Paused,” click Resume.

4. Reset the Print Queue

By clearing stuck print jobs, you have to resolve offline issues.

Steps to Fix:

  • To kick-start the process, you have to open System Preferences → Printers & Scanners.
  • Now, select your Canon printer.
  • After that, click Open Print Queue.
  • Last but not least, right-click or Control-click on any pending jobs. Then, select Cancel.

5. Restart Your Devices

Just a simple restart can help you to resolve many temporary glitches.

Steps to Fix:

  • To restart your device, you need to turn off your Canon printer.
  • Now, unplug it for 2–3 minutes.
  • After that, restart your Mac.
  • Lastly, turn the printer back on and verify its status.

6. Reconnect Your Printer to Wi-Fi

If you are using a wireless Canon printer, you need to confirm that it is connected to your Wi-Fi network.

Steps to Reconnect:

  • First of all, access the printer’s control panel.
  • Now, navigate to Network Settings.
  • Later on, select Wireless LAN Setup.
  • In this step, follow the prompts so that you can connect to your Wi-Fi.
  • Finally, you can verify the connection. For this, you have to print a test page.

7. Reset the Printing System

If the issue still persists, you can reset the printing system. It will enable you to clear all underlying configuration issues. Let’s see how….

Steps to Reset:

  • In the very first step, you need to open System Preferences → Printers & Scanners.
  • Next, right-click or Control-click in the printer list.
  • In this step, select Reset Printing System.
  • Now, it’s time to re-add your Canon printer. For this, you have to click the “+” button and follow the prompts.

8. Update or Reinstall Printer Drivers

Wanna resolve communication issues? Fed up with outdated or corrupted printer drivers? If so, you have to proceed to upgrade it or reinstall it.

Steps to Update:

  • To initiate the upgrading process, visit the Canon Support website.
  • Now, download the latest driver for your printer model.
  • After doing so, install the driver on your Mac.
  • Thereafter, restart both devices.
  • In the last step, add the printer again through Printers & Scanners.

9. Update macOS

There is a possibility that an outdated macOS version can sometimes cause compatibility issues with your printers.

Steps to Update:

  • Firstly, click the Apple logo in the top-left corner.
  • Now, select System Preferences → Software Update.
  • After that, install any available updates. Once you have done this, proceed to restart your Mac.

10. Verify the IP Address

For your network printers, you need to confirm that the IP address has not changed.

Steps to Verify:

  • To kick-start the verification procedure, print a network status report from your printer.
  • Then, compare the printer’s IP address with the one that is already listed in the printer setup on your Mac.
  • Suppose that if they don’t match, you can update the IP address in the printer’s settings.

11. Contact Canon Support

If all the above-given troubleshooting steps fail, you can reach out to Canon support. The entire team will surely provide you with advanced troubleshooting help.

Steps to Contact:

  • First of all, visit the Canon Support website.
  • After that, provide your printer model and details. The details should be regarding the issue of personalized help.

Wrapping-up,

Hopefully, after digging a little deeper into the key details given above, you will be able to troubleshoot Canon printer offline issues effectively.

FAQs

Do you know about the best Canon printer offline fix?

The reliable fixes for your Canon printer offline issues are – resetting the printing system, reconnecting to Wi-Fi, updating the printer drivers, and more. It will surely help you to resolve the issue.

How do I fix a Canon Printer Offline on Mac?

To initiate the process of troubleshooting the offline issues with your printing device on Mac, you have to reset the printing system. Generally, it is located in “System Preferences.” This way, you can ensure that the printer is connected to the same Wi-Fi network as your Mac.

What does “Canon Printer Offline” mean?

It clearly means that your printer is not communicating with your computer device. It is possible due to several issues concerned with connectivity or configuration.

How can you resolve the error namely -Canon Printer Offline on Windows 10 or 11?

To kick-start the troubleshooting process, you need to use the “Troubleshoot” option in the Printer settings. Next, you have to reinstall the printer drivers so that you can restore connectivity.