Brother Printer Offline mac

Resolve the Brother Printer Offline Mac Issue

Byadmin  Last updated on

Are you feeling annoyed due to the Brother Printer Offline Mac issue? Is it creating hurdles on the way to printing an important document? Don’t worry, we are here to help you solve even the most complex issues. This issue is truly one of the most common and maddening issues that most Mac users face. 

Once you go through this guide, you will walk through how to fix Brother Printer Offline Mac issues. Now, you can be familiar with the practical and step-by-step solutions. No matter if you are a home user or rely on your printer for work, these methods are simple, efficient, and don’t require the latest technical skills.

So, what are you thinking about? It’s time to take one step ahead and dive into this post. Let’s go ahead…..

Why Does Your Brother Printer Show as Offline on Mac?

Having the proper knowledge about the Brother Printer Offline Mac, is the first step towards resolving this issue. The “Offline” status usually means that your Mac is not able to communicate with the printer. Here is a list of the most common reasons. Let’s have a glance at them – 

1. Connection Issues

Due to Wi-Fi disconnection or USB cable faults, there can be interruptions in the communication path between your Mac and printer. If the network signals are weak, it may also cause your Brother printer to go offline on a Mac.

2. Outdated or Corrupt Printer Drivers

In case your drivers are outdated or corrupted, your Mac won’t recognize the printer properly. It can result in the device appearing offline even when it is powered on and connected. 

3. Printer Settings Misconfigured

If the printer is set as “offline” or paused in settings, it won’t respond to print commands.

4. Printer Queue Errors

A jammed or stuck print queue may also cause your printer to show as offline. If there are multiple pending print jobs, it can confuse the system and disrupt communication. 

How to Fix Brother Printer Offline Mac

Are you curious to know how to fix Brother Printer Offline Mac issues? If yes, it is worth reading this section. In this section, you will have an eye on the proven methods that will enable you to resolve this issue. Let’s go ahead….

Step 1: Check Physical and Network Connections

  • At the beginning of the troubleshooting procedure, you need to make sure that your Brother Printer is turned on. You should also know that your device has no error messages on the display.
  • Now, reconnect the USB cable or check your wireless connection.
  • Then, restart your Wi-Fi router if it is essential for you. 
  • Finally, you need to print a network configuration page from the printer. It will be helpful to you to confirm that it is connected.

Step 2: Set the Brother Printer as the Default

  • On your Mac, you need to go to System Preferences > Printers & Scanners.
  • In the next step, you have to choose your Brother printer and click  “Set as default printer”.

Step 3: Remove and Re-Add Your Printer

  • Now, it’s time to remove and re-add your printer. For this, in Printers & Scanners, select your printer and click the minus (-) sign to remove it.
  • Then, you need to click the plus (+) sign.
  • In this step, you have to wait for your printer to appear. Then re-add it.
  • Finally, it will help you to refresh the connection between your Mac and the printer. 

Step 4: Reset the Print System

  • To kick-start the process of resetting your device, you need to go to Printers & Scanners > Right-click (or Control+Click) in the printer list > Reset Printing System.
  • In the next step, you will find that it has cleared all printer configurations. This way, it may solve hidden issues that cause the offline status. 

Step 5: Update or Reinstall Printer Drivers

  • In the first step of the upgrading process, you need to visit the official Brother Support website.
  • Then, you have to download the latest macOS, which should have a compatible driver for your printer model. 
  • After that, you have to download the latest macOS-compatible driver for your printer model.
  • In the last step, uninstall the old driver from your system. Then, you need to install the new version.

Step 6: Cancel All Pending Print Jobs

  • To initiate the process of canceling all pending print jobs, you need to open the Print Queue. For this, you have to click your printer in Printers & Scanners.
  • After that, you have to cancel or delete all print jobs. It will be helpful to you to avoid conflicts.

Step 7: Use the Brother iPrint&Scan App

  • In this step, you have to download the Brother iPrint&Scan app for macOS from the App Store.
  • This step will be helpful for you to detect and resolve several printer status issues automatically.

Conclusion: 

In a nutshell, after exploring the step-by-step troubleshooting steps mentioned in this post, you can surely eliminate the Brother Printer Offline Mac issue. This way, you can get your Brother printer working again with confidence. 

Now, you need not panic. With the help of the right troubleshooting steps, you can surely resolve the issue in just a few minutes.  From checking network connections to upgrading drivers, this guide demonstrates exactly how to fix Brother Printer Offline Mac. Finally, it will become easier for you to stay ahead of the printer issues and enjoy uninterrupted printing with these expert-approved fixes. 

FAQs

Why is my Brother Printer Offline Mac even though it’s connected to Wi-Fi?

This usually happens when the Brother printer loses connection with your Mac. It can be due to network instability or outdated drivers.

What does resetting the print system on a Mac do?

Once you accomplish the reset process, it will remove all existing printers and their settings from your Mac. It is useful when troubleshooting persistent printer issues like online status or driver conflicts. 

Do I need to uninstall and reinstall the Brother drivers if the printer shows offline?

Yes, you really need to uninstall and reinstall the Brother drivers in case the printer shows offline. It requires you to do so if the current drivers are obsolete or corrupted. Once you install the latest drivers from Brother’s official site, it can often resolve the issue.

Can a paper jam cause the Brother Printer to appear offline on a Mac?

Well, it is not common that hardware issues, such as paper jams or low ink levels, can trigger offline errors. You always need to check the printer displays for warnings or alerts.